Effective Date: August 23, 2026
Last Updated: August 23, 2026
Bonne Vie Family Medicine, P.C.
2331 State Route 17K
Montgomery, New York 12549
Phone: 845-317-7867
PART I — NOTICE OF PRIVACY PRACTICES
Your Information. Your Privacy. Your Rights.
Bonne Vie Family Medicine, P.C. (“Bonne Vie,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your health information. This Notice of Privacy Practices explains how we may use and disclose your protected health information (“PHI”), your rights regarding your health information, and our responsibilities under applicable federal and New York State law.
This Notice applies to information we receive or maintain about you as a patient of Bonne Vie Family Medicine, P.C., whether that information is collected in person, by telephone, through electronic communications, through our website, through patient portals, or through other healthcare-related services.
We are required by law to maintain the privacy and security of your protected health information and to provide you with this Notice explaining our legal duties and privacy practices.
Your health information may include information about:
We will use and disclose your information only as permitted or required by applicable law.
We may use or disclose your health information without obtaining additional written authorization for certain purposes permitted by law, including:
Treatment
We may use and disclose your information to provide, coordinate, or manage your healthcare.
For example, we may share relevant information with another physician, specialist, laboratory, pharmacy, hospital, or other healthcare professional involved in your care.
Payment
We may use and disclose your information to obtain payment for healthcare services.
This may include communicating with your health insurance company, Medicare, Medicaid, or another payer regarding eligibility, coverage, claims, or payment.
Healthcare Operations
We may use and disclose your information for healthcare operations, including activities necessary to operate our practice and provide quality healthcare.
Examples include:
Appointment Reminders and Communications
We may contact you regarding appointments, treatment, prescriptions, laboratory results, referrals, follow-up care, or other healthcare-related matters.
We may contact you by:
We will make reasonable efforts to protect your privacy when communicating with you.
Business Associates
We may share information with companies or individuals who perform services on our behalf when those services require access to protected health information.
Examples may include:
These parties are required to appropriately safeguard protected health information as required by law.
We may also use or disclose your health information when permitted or required by law, including for:
We will limit disclosures to what is legally permitted and, where applicable, to the minimum necessary information.
Certain uses and disclosures of your health information generally require your written authorization.
These may include certain:
If you provide written authorization, you may generally revoke that authorization in writing, subject to limitations described in the authorization and applicable law.
We will not use or disclose your health information for purposes requiring authorization without obtaining the required authorization.
You have certain rights regarding your protected health information.
Right to Inspect and Obtain Copies
You have the right to inspect and obtain a copy of your medical records and other protected health information maintained by us, subject to applicable legal limitations.
You may request your records in paper or electronic form when available.
Right to Request an Amendment
You may request that we correct or amend health information that you believe is incorrect or incomplete.
We may deny a request in certain circumstances permitted by law, but we will provide you with a written explanation.
Right to Request Confidential Communications
You may request that we communicate with you about your healthcare in a particular way or at a particular location.
For example, you may request that we:
We will consider reasonable requests consistent with applicable law.
Right to Request Restrictions
You may request restrictions on how we use or disclose your health information.
We are not required to agree to every requested restriction.
However, where required by HIPAA, we will comply with certain requests to restrict disclosure of health information to a health plan when the information relates solely to a healthcare item or service that has been paid for out-of-pocket in full.
Right to an Accounting of Disclosures
You may request an accounting of certain disclosures of your protected health information made by us, subject to limitations and exceptions under applicable law.
Right to Receive a Copy of This Notice
You have the right to receive a paper copy of this Notice upon request.
You may also access this Notice through our website.
Right to File a Complaint
You have the right to file a complaint if you believe your privacy rights have been violated.
You will not be retaliated against for filing a privacy complaint.
Where permitted by law, we may disclose relevant health information to a family member, close personal friend, caregiver, or another person you identify as being involved in your healthcare or payment for healthcare.
We will generally provide you with an opportunity to object to such disclosures when required.
In emergency situations or when you are unable to communicate your preference, we may use professional judgment to determine whether disclosure is in your best interest, as permitted by law.
Certain types of health information may receive additional protection under federal or New York State law.
This may include information relating to:
When applicable, we will comply with additional federal and New York State requirements governing the use and disclosure of such information.
To the extent applicable, records concerning substance use disorder treatment that are subject to federal 42 CFR Part 2 protections will be handled in accordance with those requirements.
Bonne Vie Family Medicine may communicate with patients by telephone, voicemail, email, and SMS/text message when permitted by law and consistent with patient preferences.
These communications may include:
Text Messaging
If you elect to receive SMS/text messages from Bonne Vie Family Medicine, you understand that:
For emergencies, call 911 or seek immediate emergency medical attention.
We will make reasonable efforts to protect the confidentiality of communications; however, no electronic communication method can be guaranteed to be completely secure.
Email may be used for appropriate administrative and healthcare-related communications.
Because ordinary email may not provide the same level of security as a patient portal or other secure communication system, patients should avoid sending highly sensitive medical information through unsecured email unless specifically instructed by our practice.
Patients should contact our office regarding available secure communication options.
Our website may collect information that you voluntarily provide, including:
We may also automatically collect certain technical information, such as:
This information may be used to:
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website functionality and understand how visitors use our website.
These technologies may collect information such as browser type, pages viewed, approximate geographic information, device information, and website activity.
Where applicable, third-party analytics or website providers may process information on our behalf.
We do not intend to use website analytics or advertising technologies in a manner that violates HIPAA or other applicable privacy laws.
If a website technology involves protected health information, we will evaluate the technology and applicable legal requirements before using it.
Information submitted through online appointment requests, contact forms, patient forms, or similar services may contain sensitive information.
Patients should provide only the information reasonably necessary for the requested service.
Where protected health information is collected electronically, Bonne Vie Family Medicine will use reasonable safeguards appropriate to the information and the system being used.
Bonne Vie Family Medicine may maintain social media accounts for educational, community, and practice-related communications.
We will not disclose a patient’s protected health information through social media without appropriate authorization.
Patients should not post private medical information in public comments or social media messages.
Social media platforms may have their own privacy policies and security practices that are outside our control.
Our website may contain links to external websites, including healthcare resources, pharmacies, laboratories, insurance companies, social media platforms, or other third-party services.
Once you leave our website, the privacy practices of the third-party website apply.
Bonne Vie Family Medicine is not responsible for the privacy, security, or content practices of third-party websites.
We use reasonable administrative, technical, and physical safeguards designed to protect your protected health information against unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include:
However, no electronic or physical security system can guarantee absolute security.
If a breach of unsecured protected health information occurs that requires notification under applicable law, Bonne Vie Family Medicine will provide notifications as required by federal and state law.
You may request to receive certain communications through a preferred method.
For example, you may request:
We will make reasonable efforts to accommodate your preferences when legally and operationally feasible.
When the HIPAA minimum necessary standard applies, Bonne Vie Family Medicine will make reasonable efforts to limit the use, disclosure, and requests for protected health information to the minimum amount necessary to accomplish the intended purpose.
The privacy rights of minors and the ability of parents, guardians, or other representatives to access a minor’s health information are governed by applicable federal and New York State law.
Certain minors may have the legal ability to consent to particular healthcare services and may have privacy rights concerning those services.
Bonne Vie Family Medicine will follow applicable law when determining whether information may be disclosed to a parent, guardian, personal representative, or another person.
We reserve the right to change this Notice and our privacy practices.
If we make a material change to our privacy practices, we will update this Notice as required by law.
The most current version will be:
If you have questions about this Notice or believe your privacy rights have been violated, please contact:
Bonne Vie Family Medicine, P.C.
2331 State Route 17K
Montgomery, New York 12549
Phone: 845-317-7867
Privacy Officer: Bonne Vie Family Medicine, P.C.
You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights, regarding a complaint concerning your federal privacy rights.
You will not be retaliated against for filing a privacy complaint.
PART II — WEBSITE TERMS AND PRIVACY POLICY
The Bonne Vie Family Medicine website is intended to provide general information about our practice, healthcare services, educational materials, contact information, and appointment-related resources.
Information contained on this website is not intended to replace professional medical evaluation, diagnosis, or treatment.
Use of this website does not establish a physician-patient relationship.
Information provided through our website, social media, email, text messaging, or other electronic communications is intended for general informational and educational purposes.
It should not be considered a substitute for individualized medical advice from a qualified healthcare professional.
Do not delay seeking medical care because of information obtained from our website.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
We attempt to keep our website available and accurate; however, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely current.
Website content may be changed or updated without notice.
We make reasonable efforts to provide accurate information but do not guarantee that all information on the website is complete, current, or free from errors.
Medical information changes over time, and patients should consult a qualified healthcare professional regarding their individual circumstances.
Unless otherwise indicated, website content, including text, graphics, logos, photographs, designs, and other materials, may be owned by or licensed to Bonne Vie Family Medicine, P.C.
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, or commercially exploit website materials without appropriate permission.
Our practice may use third-party companies to provide services such as:
Third-party service providers may process information on behalf of Bonne Vie Family Medicine when necessary to provide their services.
Where required by HIPAA, appropriate contractual safeguards, including Business Associate Agreements, will be used.
If our website or related services permit online payment, payment information may be processed by a third-party payment processor.
Bonne Vie Family Medicine does not intend to retain complete payment-card information when it is processed through an external payment processor, except as permitted or required by law.
Third-party payment processors may have their own terms and privacy policies.
Patients are responsible for maintaining the confidentiality of passwords, portal credentials, and other account information used to access electronic services.
You should notify Bonne Vie Family Medicine promptly if you believe your account has been accessed without authorization.
By voluntarily providing your telephone number, email address, or other contact information, you authorize Bonne Vie Family Medicine to use that information for permitted healthcare and administrative communications consistent with your preferences and applicable law.
Where required, separate consent or authorization may be requested.
If you enroll in Bonne Vie Family Medicine’s text messaging program, you acknowledge that text messages may be sent to the mobile number you provide.
Messages may include appointment reminders, scheduling information, administrative notifications, and other healthcare-related communications permitted by law.
Message and data rates may apply.
Message frequency may vary.
You may opt out of non-emergency messages at any time by following the opt-out instructions included in the message or by contacting our office.
Text messaging is not intended for emergencies or urgent medical conditions.
Although Bonne Vie Family Medicine takes reasonable measures to protect information, communications transmitted over the internet, email, SMS, or other electronic networks cannot be guaranteed to be completely secure.
Patients should consider this when deciding what information to transmit electronically.
This Privacy Policy and Website Terms shall be interpreted in accordance with applicable federal law and the laws of the State of New York, to the extent applicable.
Where federal or New York State law provides greater privacy protection than another applicable standard, Bonne Vie Family Medicine will comply with the applicable legal requirements.
For questions regarding this Privacy Policy, HIPAA, website privacy, or your privacy rights, contact:
Bonne Vie Family Medicine, P.C.
2331 State Route 17K
Montgomery, New York 12549
Phone: 845-317-7867
Privacy Officer: Bonne Vie Family Medicine, P.C.
